1. Service name

National Registration Cards

  1. Short Description

Registration of citizens and foreign nationals

  1. Full Description

A citizen or a foreign national can apply for the first time using a form to obtain a National Registration Card (NRC). The client will be required to complete basic details including full name, parent’s details and address. The completed form should be accompanied by deponent’s NRC Copy and submitted. A passport size picture is then photographed and inserted on the typed card. The client is then asked to verify the passport picture and the details on the card.  Types of NRC issued are as follows:-

  • Green National Registration Cards
  • Pink National Registration Cards to commonwealth nationals

Blue National Registration Cards to aliens or foreign nationals other than the commonwealth.

  1. Category

Citizens Registration

  1. Requirements to obtain a national registration card.
  • the applicant must be 16 years or above at the time of applying
  • Has to show that they were born in Zambia by presenting a birth certificate, a record of birth or an under-five card.
  • The applicant must be accompanied by a deponent for first registration cases who must be parents, biological relatives or legal guardian.
  • Persons born outside Zambia must show proof of being Zambian Citizens by presenting travel documents, an identity of parents, citizenships or naturalization certificates.
  1. URL

The service is not online

  1. User of the service
  2. Individual applicants (citizens, foreigners)
  3. Ministry/Institution

National Registration Passport and Citizenship

 

  1. Service name

Birth Registration

  1. Short description

Birth Registration is the official recording of the birth of a child by an administrative process of the state. It is a permanent and official record of a child’s existence.

  1. Full Description

A child’s names are recorded on a form including place of birth, where and when the child was born. In addition, the parents’ details are also recorded. The form is then submitted and a Birth certificate is issued. The birth certificate is used to enrol a child in school, college or University, to obtain an NRC, or a passport or indeed to apply for a Visa to stay or work in another country.

Every child born after 14th March 1973 must acquire a birth certificate. These Birth certificates are free of charge in cases of the first issuance. For lost Birth certificates, a fee of K310.00 will be charged.  Replacement of Birth certificates for whatever reasons will attract a fee of K220.00.

  1. Category

Birth Registration

  1. Supporting Document/Requirements
    1. Informant

The informant must be a person with legal authority to give information regarding the birth of a person. Such a person giving notice of birth must be either one of the biological parents, a relative, a legal guardian or a person in charge of the hospital where the birth occurred can give notice in default of parents of the child. Birth registration is compulsory under the laws of Zambia. The birth and death registration act, cap 51 states: the birth of every child born in Zambia shall, without distinction of origin or descent, be registered.

  1. Prescribed forms

Duly completed prescribed forms, notice of birth and independent witness form (if born at home).

  1. Supporting Documents
  • Dully completed prescribed forms
  • Notice of Birth
  • Independent witness form (if born at home)
  1. URL

The service is not online

  1. User of the service
  2. Individual applicants
  3. Ministry/Institution

National Registration Passport and Citizenship

  1. Service name                                                                                  

Marriage Registration

  1. Short Description

Registration of marriage to Government

  1. Full Description

Names of the duo that have been married must be recorded on a form including details for their parents and witnesses.

  1. Category
  2. Supporting documents/requirements
  • Obtain certificate of marriage from the district council or church
  • Submission of the documents to the office of the Registrar General.
  1. URL

The registration cannot be done online

  1. User of the service

Individual applicants

  1. Ministry/Institution

National Registration Passport and Citizenship

Adoption Registration

Description

Adoption registration starts with the Department of Social Welfare in the Ministry of Community Development, Mother and Child Health. After the adoption has been granted by the courts, applicants are required to complete a form and submit for the certificate to be issued

  1. Category

Adoption Registration

  1. Supporting documents/requirements
  • Petition
  • Adoption Order
  • Consent of Adoption Order from the father, mother or guardian
  • Affidavit in respect of the petition.
  • Guardian ad-Litem.
  1. URL

The service is not online

  1. User of the service
  2. Individuals applicants (Citizens, Residents)
  3. Business organization (Business name or company)
  4. Ministry/Institution

National Registration Passport and Citizenship

  1. Service name

Death Registration

  1. Short Description

Registration of all people that die in Zambia

  1. Full Description

The informant is required to complete a form. The names of the deceased and that of the informant are recorded. In addition, the causes of death, the date of death, place of death, age and gender of the deceased are also recorded. The form is then submitted for issuance of a death certificate.

  1. Category
  2. Supporting documents/Requirements
  • Notice of Death
  • Medical certificate of the cause of death
  • Police report for the brought in dead (BID)
  • Coroner’s by the doctor from the road traffic accidents
  • Letter from the chief if the death occurred in the village
  • Original National Registration card or passport for the deceased to be surrendered and attached to the application forms.
  1. URL

The service is not available online

  1. User of the service
  2. Individual applicants
  3. Business organization
  4. Ministry/Institution

National Registration Passport and Citizenship

  1. Service name

Passports

  1. Short Description

Passports are National Travel Documents with five (5) years expiration period for children due to rapid facial changes and ten (10) years for adults. They are issued in:-

  • 32-page ordinary passport (320.00)
  • 48-page national passport (520.00)
  • Diplomatic (free)

Note: There is a fee of K200.00 for express service

  1. Full Description

Passports are issued to clients applying for the first time or are renewing.  Applicants for Zambian National Travel document are required to come in person to passport and citizenship offices.  The applicant must be bona fide Zambian national regardless of status, age or gender in society.

Application for national documents should present themselves at the passport and citizen office, the nearest Zambian mission abroad or the consulate office of the Republic of Zambia in the countries accreditation to complete forms, make payments, be interviewed and submit.

  1. Category

National Travel Documents

  1. Supporting documents /Requirements

The application above the age of sixteen (16) years of age:

  • To complete application for passport Bar Code Form
  • Application to complete Form A
  • Application to complete affidavit form n
  • Two (2) passport size photos with white background
  • To attach photocopy of National Registration Card
  • Copies of marriage certificate for married applicant or affidavit of same in the absence of the actual document
  • To attach copy of the birth certificate
  • To attach copies of details from the previous passport
  • To attach (2) passport size photographs of 38mm x 51mm x 64mm or recent photographs with a clear background not mounted of which one must be endorsed by a recommender who has known the applicant for a period of not less than (2) years. These recommenders include the Ministers of Religion, medical/Legal practitioner, established civil servants, senior bank officials/any Zambian subject of similar standing who has personally acquainted with the applicant for at least two years. Members of the same family with the applicant are not allowed to be recommenders.

Other requirements

  • Copy of marriage certificate for married female applicant
  • Copy of deed poll for change of names
  • Copy of the statutory Declaration cap 126 of the laws of Zambia
  • Police report on the loss of the previous passport
  • Sworn affidavit form on the reason for the lost passport
  • Applicant/parents or guardian to complete lost passport description form L for applicants below sixteen (16) years.
  • Copy of the order from the department of social welfare services in the Ministry of Community Development and Social Welfare for adopted applicants.
  • Copy of court order
  • Copy of the adoption certificate
  • Copy of the short form of birth certificate for the adoptee
  • Renunciation certificate of the adoptee form from the country of origin
  • Note: all photocopies of the official legal documents and certificates must be authenticated as true copies of the original relevant documents by a commissioner of Oaths

Applicants below the age of sixteen (16) years requirements

  • Biological parents, or legal guardian to complete application Bar Code Form
  • Biological parents, or legal guardian to complete application form B and affidavit affirmation form M
  • To attach two (2) passport photographs of 38mm x 51 mm or 51mm x 64mm of recent photographs with clear background not mounted pf which one must be endorsed by a recommender who has known the applicant for a period of not less than two years
  • To attach photocopies of national registration of identity of biological parent or legal guardian
  • Photocopies of passport of parents or guardian
  • Copy of marriage certificate of parents/guardians (where necessary)
  • To attach a copy of birth certificate
  • To attach copies of details of the previous passport for the applicant or current passport of parents or guardian.
  1. URL

The service is not online

  1. User of the service
  2. Individual applicants
  3. Ministry/Institution

National Registration Passport and Citizenship

  1. Service name

Travel Documents of Identity

  1. Short Description

Travel Documents of Identity are temporary and issued in:-

  • Travel Documents of Identity valid for six (6) months
  • Convention Refugees Travel Document
  1. Full Description

Travel Documents of Identity are issued to clients applying for the first time or are renewing.  Application for Zambian Travel document of Identity is required to come in person to passport and citizenship offices.  The applicant must be bona fide Zambian national regardless of status, age or gender in society.

Applicants for Travel documents should present themselves at the passport and citizen office, the nearest Zambian mission abroad or the consulate office of the Republic of Zambia in the countries accreditation to complete forms, make payments, be interviewed and submit.

  1. Category

National Travel Documents

  1. Supporting documents /Requirements

The application above the age of sixteen (16) years of age:

  • To complete application for passport Bar Code Form
  • Application to complete Form A
  • Application to complete affidavit form n
  • Two (2) passport size photos
  • To attach photocopy of National Registration Card
  • Copies of marriage certificate for married applicant or affidavit of same in the absence of the actual document
  • To attach copy of the birth certificate
  • To attach copies of details of the previous passport
  • To attach (2) passport size photographs of 38mm x 51mm x 64mm or recent photographs with a clear background not mounted of which one must be endorsed by a recommender who has known the applicant for a period of not less than (2) years.

Other requirements

  • Copy of marriage certificate for married female applicant
  • Copy of deed poll for change of names
  • Copy of the statutory Declaration cap 126 of the laws of Zambia
  • Police report on the loss of the previous passport
  • Sworn affidavit form on the reason for the lost passport
  • Applicant/parents or guardian to complete lost passport description form L for applicants below sixteen (16) years.
  • Copy of the order from the department of social welfare services in the Ministry of Community Development and Social Welfare for adopted applicants.
  • Copy of court order
  • Copy of the adoption certificate
  • Copy of the short form of birth certificate for the adoptee
  • Renunciation certificate of the adoptee form from the country of origin

Note: all photocopies of the official legal documents and certificates must be authenticated as true copies of the original relevant documents by a Commissioner of Oaths

Applicants below the age of sixteen (16) years requirements

  • Biological parents, or legal guardian to complete application Bar Code Form
  • Biological parents, or legal guardian to complete application form B and affidavit affirmation form M
  • To attach two (2) passport photographs of 38mm x 51 mm or 51mm x 64mm of recent photographs with clear background not mounted pf which one must be endorsed by a recommender who has known the applicant for a period of not less than two years
  • To attach photocopies of national registration of identity of biological parent or legal guardian
  • Photocopies of passport of parents or guardian
  • Copy of marriage certificate of parents/guardians (where necessary)
  • To attach a copy of birth certificate
  • To attach copies of details of the previous passport for the applicant or current passport of parents or guardian.
  1. URL

The service is not online

  1. User of the service
  2. Individual applicants
  3. Ministry/Institution

National Registration Passport and Citizenship

  1. Service name

Zambian Citizenship

  1. Short Description

Registration of Zambian Citizenship

  1. Full Description

Applicants applying for citizenship will have their records opened or cross-referenced. In addition, circulation of names to Government security agencies for security vetting procedure. Presentation of application to the Citizenship Board of Zambia (quarterly board meetings for determination). Communication or feedback to applicants on the decision of the Board. Successful applicants are informed in writing.  Applicants pay the prescribed fee of K10, 000.00 for being granted a certificate of registration for Zambian citizenship.

  1. Category

Zambian Citizenship

  1. Supporting Documents/Requirements

A person applying for registration of Zambian citizenship should meet the following requirements:

  • a person aged 18 years and above
  • a holder of a resident permit or entry permit
  • a person should have resided in Zambia for a period of not less than ( 10 ) years
  • The applicant should complete, citizenship form iv, questionnaire.

Other Supporting documents

  1. Fingerprint from Police
  2. Latest bank statement
  • Five (5) certified passport size photographs
  1. Three (3) recommendation letters from Zambia citizens who have established companies or institutions.
  • To advertise in the Government Gazette and any of the (3) leading Zambian newspapers.
  • To attach the advert to the application form and submit to the citizenship office and payment of the prescribed fee for the application for the registration of Zambian citizenship
  1. URL

The service is not online

  1. User of the service
  2. Individual applicants (Foreigners)
  3. Ministry/Institution

National Registration Passport and Citizenship

  1. Service name

Bestowal of Zambian citizenship (dual)

  1. Short Description

Bestowal is having Zambian citizenship and another country’s citizenship

  1. Full Description

Applicants complete application forms and their records are cross-referenced before submission to the citizenship office. These application forms are presented to the Citizenship Board of Zambia to make decisions. Communication or feedback to applicants on progress to successful applicants for dual Citizenship is done. Oath of allegiance form is then completed and payment of the prescribed fee of K5000.00 or equivalent for dual Zambian citizenship is made. A Certificate of Bestowal is issued and Dual Zambian Citizenship comes into play.

  1. Category

Registration for Dual Citizenship

  1. Supporting documents/Requirements

Types of forms to be completed include:

  • Application form for Bestowal of Zambian citizenship

Supporting documents and requirements

  1. Fathers or mothers entry/resident permit
  2. Birth certificates of applicant
  • School certificate
  1. Applicants green national registration card
  2. URL

The service is not online

  1. User of the service
  2. Individual applicants (Foreigners)
  3. Ministry/Institution

National Registration Passport and Citizenship

  1. Service name

Renunciation

  1. Short Description

Zambian Citizenship status being done away with

  1. Full Description

Applicants complete declaration of Renunciation of Zambian Citizenship form. This form is submitted with a required payment of K1000.00 equivalent.  The certificate of Renunciation is given to the applicant. The date on the Renunciation certificate becomes the date of ceasing to be a holder of the Zambian citizenship. The client then needs to apply for Resident Permit from the Department of Immigration to continue the legal stay in Zambia.

  1. Category

Surrendering Zambian Citizenship

  1. Supporting documents/Requirements
  • Surrendering a Zambian passport
  • Surrendering the green NRC
  1. URL

The service is not online

  1. User of the service
  2. Individual applications
  3. Ministry/Institution

National Registration, Passport and Citizenship

 

  1. Service name

Confirmation Letters

  1. Short Description

Confirmation letters are given to confirm one’s Citizenship status

  1. Full Description

Applicants request for such letters to confirm their status regarding citizenship in writingThis is submitted with a payment of K300.00. A confirmation letter is communicated to the applicant to state the position.

  1. Category

Citizenship Registration

  1. Supporting documents/Requirements
  • Passports
  • NRC
  • Permits
  • Birth certificates
  1. URL

The service is not online

  1. User of the service
  2. Individual applicants (citizen, Resident)
  3. Ministry/Institution

National Registration Passport, and Citizenship